FAQs

Q?

I can’t find the solution / product that I’m interested into on any page of your website.

A.

Contact R.E.F.I. by telephone 065004351 and / or Fax 0650524523: we will be happy to help you find a customized solution that is suitable to your needs.

Q?

I can’t print and / or save any pdf document I downloaded from the reserved area of your website.

A.

R.E.F.I. price lists are protected by copyright and any attempt to use them other than simple consultation is strictly prohibited, including, by way of example and not limited to: printing, duplication, redistribution to third parties in any electronic and / or paper format.

Q?

I would like to change the e-mail address/password I used to register my account at your reserved area: what should I do?

A.

For privacy reasons, the access system to our reserved area has completely changed: it is now possible to login only with a username and password that will be sent to you upon request by our Customer Service.

Q?

I can no longer access your reserved area using my old credentials

A.

For privacy reasons, the access system to our reserved area has completely changed: it is now possible to login only with a username and password that will be sent to you upon request by our Customer Service.